Authors : Rishita Mohanty; Dr. Jayashree Jethy

Volume/Issue : Volume 11 - 2026, Issue 5 - May

Google Scholar : https://tinyurl.com/bd4euhv6

Scribd : https://tinyurl.com/3tvmmr67

DOI : https://doi.org/10.38124/ijisrt/26may2052

Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.

Abstract : Green Human Resource Management (GHRM) has become an essential component of sustainable business practices in the modern organizational environment. The service sector, as one of the major contributors to economic growth and employment generation, is increasingly adopting environmentally responsible human resource practices to support sustainability initiatives. This study primarily aims to examine the level of adoption of Green Human Resource Management practices in the service sector and to understand how organizations integrate green policies into their human resource functions. The research focuses on major GHRM dimensions such as green recruitment and selection, green training and development, green performance appraisal, green employee involvement, and green reward management. The study is based on a descriptive research design using primary data collected from employees of selected service sector organizations through structured questionnaires. The findings reveal that the adoption of GHRM practices is gradually increasing in the service sector, particularly in areas related to employee awareness, paperless operations, energy conservation, and green training initiatives. However, the extent of implementation differs among organizations due to variations in organizational policies, management commitment, financial resources, and employee participation. The study concludes that the adoption of GHRM practices can significantly contribute to environmental sustainability, improved organizational image, and enhanced employee engagement in the service sector. The research further suggests that organizations should strengthen green HR policies and encourage active employee participation to ensure successful and long-term implementation of sustainable workplace practices.

Keywords : Green Human Resource Management (GHRM), Service Sector, Sustainability, Green Recruitment, Green Training and Development, Green Performance Appraisal, Employee Green Behaviour, Environmental Sustainability.

References :

1. Zihan, W., Makhbul, Z. K. M., & Alam, S. S. (2024). Green human resource management in practice: Assessing the impact of readiness and corporate social responsibility on organizational change. Sustainability, 16(3), 1153. https://doi.org/10.3390/su16031153
2. Lin, Z., Gu, H., Gillani, K. Z., & Fahlevi, M. (2024). Impact of green work–life balance and green human resource management practices on corporate sustainability performance and employee retention: Mediation of green innovation and organisational culture. Sustainability, 16(15), 6621. https://doi.org/10.3390/su16156621
3. Das, S., & Dash, M. (2023). Green HRM- Need of the hour for environmental sustainability. International Journal of Reviews and Research in Social Sciences, 11(2), 65–71. https://doi.org/10.52711/2454-2687.2023.00011
4. Yadav, M. (2023). A study of employees perception and awareness towards green HRM practices and contemporary green HRM practices at selected automobile industries in Pune district. https://doi.org/10.13140/RG.2.2.14082.08643
5. Mahdy, F., Alqahtani, M., & Binzafrah, F. (2023). Imperatives, benefits, and initiatives of green human resource management (GHRM): A systematic literature review. Sustainability, 15, 4866. https://doi.org/10.3390/su15064866
6. George, A., Swarnakar, C., Manna, T., & Pujari, M. (2022). Awareness of green HRM in Indian organizations. International Journal of Innovative Science and Research Technology, 7(6), 1680.
7. Hmeedat, O., & Albdareen, R. (2022). The impact of green human resources management practices on the relationship between commitment to social responsibility and sustainable performance. Information Sciences Letters, 11(4), 1013–1022. https://doi.org/10.18576/isl/110402
8. Salim, A., Gogoi, N., & Dutta, S. (2022). Greening the workplace: A study of green HRM practices adopted by Indian corporates.
9. Pham, N. T., Tučková, Z., & Jabbour, C. J. C. (2019). Greening the hospitality industry: How do green human resource management practices influence organizational citizenship behavior in hotels? A mixed-methods study. Tourism Management, 72, 386–399. https://doi.org/10.1016/j.tourman.2018.12.008
10. Dumont, J., Shen, J., & Deng, X. (2016). Effects of green HRM practices on employee workplace green behavior: The role of psychological green climate and employee green values. Human Resource Management, 56(4), 613–627. https://doi.org/10.1002/hrm.21792