This research aims to analyze and Determine the claims of improvement in exports indicates that the appearance aesthetics claim of HC Product models C5 / XT in the form of handling problems, problems machining burr and edge shape problems are the biggest problem from deburring casting process and machining process. In addition to knowing the different conditions in the form of claims received before and after the research is done improvement. Research object is deburring casting process, machining OP-3, machining OP-8 and manual baritori. The method used for solving the problem using the PDCA (Plan, Do, Check, Action) with DELTA (8 Steps and 7 Tools). And research results show that the Necessary repairs of the problems causing the apperance of aesthetics claim that the improvement of the human factor, machine / equipment factors and methods standardize the form factor and Work Instructions and One Point Lecturer. From the research conducted on this issue, it can be concluded that the appearance aesthetics claim can be solved by using PDCA with DELTA to human factors with the determination of special operators and training, factor machine / equipment to perform the installation jig cover, coolant shower and infrastructure improvements line 17, and factor methods work by creating IK Casting Deburring Process, OPL (One Point Lecturer) Deburring Process & Final Casting, OPL Installation and Waiver Provisions and OPL Products Process Manual Process Baritori.
Keywords : PDCA, DELTA, Improvement, Appearance Aesthetics.