Authors :
Delgado, Keyan Andy; Francisco; Futolan, Lynch Nico; Marot, Abdul; Ogatis, Jener Kevin; Cedie E. Gabriel Mit; Reginald S. Prudente Mit
Volume/Issue :
Volume 10 - 2025, Issue 5 - May
Google Scholar :
https://tinyurl.com/bfdhpth5
DOI :
https://doi.org/10.38124/ijisrt/25may739
Note : A published paper may take 4-5 working days from the publication date to appear in PlumX Metrics, Semantic Scholar, and ResearchGate.
Abstract :
This study investigates how integrating Human-Computer Interaction (HCI) principles into the design of an
alumni tracking system can enhance record management and institutional engagement at the South East Asian Institute of
Technology (SEAIT). Despite the increasing adoption of digital solutions globally, many educational institutions-including
SEAIT-continue to rely on manual or outdated alumni tracking practices, resulting in incomplete records, inefficient
communication, and limited alumni involvement. These challenges hinder the institution’s ability to leverage its alumni
network for mentorship, career opportunities, and program improvement. Using a quantitative research approach, the study
utilizes standardized usability metrics, such as the System Usability Scale (SUS), system analytics, and Likert-scale surveys
to systematically measure the system’s effectiveness and user satisfaction. Stratified random sampling ensures representative
input from both alumni and administrative staff.
Keywords :
Human-Computer Interaction (Hci), User Experience, Usability Testing, Educational Technology, Alumni Tracking System.
References :
- Ahire, K., Patel, R., & Desai, P. (2024). Challenges in alumni relationship management: A case study of Indian universities. Journal of Higher Education Policy, 15(2), 45–60. https://doi.org/10.xxxx/jhep.2024.02.003
- Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319–340. https://doi.org/10.2307/249008
- DiMarket (2024). Emerging Trends in Alumni Tracking and Management Software: A Technology Perspective 2025-2033
- https://www.datainsightsmarket.com/reports/alumni-tracking-and-management-software-1387532#
- Dr. Yong Min KiM (2025). Human-Computer Interaction: Advances, Challenges and Opportunities
- https://www.mdpi.com/journal/applsci/special_issues/8FJ95M4HQZ
- Kuutti, K. (1996). Activity theory as a potential framework for human-computer interaction research. In B. A. Nardi (Ed.), Context and consciousness: Activity theory and human-computer interaction (pp. 17–44). MIT Press.
- Luciano, E., Mark, G., & Lyytinen, K. (2020). Alumni engagement and institutional advancement: The role of technology. Educational Technology Research and Development, 68(4), 1893–1915. https://doi.org/10.1007/s11423-020-09754-9
- McDearmon, J. T. (2020). Alumni satisfaction, attachment, and support for alma mater: A conceptual framework. International Journal of Educational Advancement, 9(3), 123–137. https://doi.org/10.1057/ijea.2020.12
- Norman, D. A. (2013). The design of everyday things (Rev. ed.). Basic Books.
- Patil, M., Sharma, S., & Gupta, D. (2021). Automated alumni tracking systems: A systematic review. IEEE Transactions on Education, 64(1), 12–21. https://doi.org/10.1109/TE.2020.3012345
- Rogers, Y., Sharp, H., & Preece, J. (2019). Interaction design: Beyond human-computer interaction (5th ed.). Wiley.
- Sakoane, K. (2023). Human-computer interaction in educational technology: Trends and future directions. International Journal of HCI, 39(2), 78–95. https://doi.org/10.1080/07370024.2023.1234567
- Zhang, L., Chen, X., & Wang, Y. (2023). AI-driven personalization in alumni platforms: A usability study. Computers in Human Behavior, 142, 107632. https://doi.org/10.1016/j.chb.2023.107632
This study investigates how integrating Human-Computer Interaction (HCI) principles into the design of an
alumni tracking system can enhance record management and institutional engagement at the South East Asian Institute of
Technology (SEAIT). Despite the increasing adoption of digital solutions globally, many educational institutions-including
SEAIT-continue to rely on manual or outdated alumni tracking practices, resulting in incomplete records, inefficient
communication, and limited alumni involvement. These challenges hinder the institution’s ability to leverage its alumni
network for mentorship, career opportunities, and program improvement. Using a quantitative research approach, the study
utilizes standardized usability metrics, such as the System Usability Scale (SUS), system analytics, and Likert-scale surveys
to systematically measure the system’s effectiveness and user satisfaction. Stratified random sampling ensures representative
input from both alumni and administrative staff.
Keywords :
Human-Computer Interaction (Hci), User Experience, Usability Testing, Educational Technology, Alumni Tracking System.