Authors :
Dr. Kavitha. C; Arun Kumar K Y; Dayananda J V; Harsha Vardhan; Gopa Sailesh
Volume/Issue :
Volume 9 - 2024, Issue 2 - February
Google Scholar :
https://tinyurl.com/2jj3eyns
Scribd :
https://tinyurl.com/y2rc26k5
DOI :
https://doi.org/10.5281/zenodo.10777123
Abstract :
The usage of internet services and the World
Wide Web has become very common these days,
particularly during the Covid-19 epidemic that led to the
nationwideinstallation of lockdowns, social isolation, and
other precautionary measures. Online platforms
facilitate the provision of vast quantities of goods and
services, which in turn generates a substantial amount of
information. On online purchasing sites, customers have
the ability to provide reviews for goods or services they
have purchased. These reviews are helpful to the
company and the customers in coming to decisions about
business strategies and enhancements to the product or
service. Conversely, some companies hire writers to
submit false positive reviews of their own goods or
services or deceptive negative remarks about those of
their competitors.
The usage of internet services and the World
Wide Web has become very common these days,
particularly during the Covid-19 epidemic that led to the
nationwideinstallation of lockdowns, social isolation, and
other precautionary measures. Online platforms
facilitate the provision of vast quantities of goods and
services, which in turn generates a substantial amount of
information. On online purchasing sites, customers have
the ability to provide reviews for goods or services they
have purchased. These reviews are helpful to the
company and the customers in coming to decisions about
business strategies and enhancements to the product or
service. Conversely, some companies hire writers to
submit false positive reviews of their own goods or
services or deceptive negative remarks about those of
their competitors.
